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Privacy policy

Information on the processing of personal data under Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Slovak Act No. 18/2018 Coll. on Personal Data Protection.

1. Controller

The controller of personal data is shazucha s. r. o., Company ID: 56567111, Tax ID: 2122358106, VAT ID: SK2122358106 (registered under §7a), with its registered office at Garbiarska 905, 031 01 Liptovský Mikuláš, Slovakia (the “controller”), which operates the website www.digitance.eu.

Contact for personal data matters: e-mail info@digitance.eu, phone +421 948 148 238.

2. What personal data we process and why

PurposeDataLegal basisRetention period
Handling enquiries from the contact form and communicating about our servicesname, e-mail, phone, selected service, message, IP address and time of submissionpre-contractual steps and legitimate interest (Art. 6(1)(b) and (f) GDPR); consent given by ticking the box in the formup to 3 years after the last communication; if a contract is concluded, for the duration of the contract and statutory archiving periods
Sending the newsletter (tips and news)e-mail address, date of subscriptionconsent (Art. 6(1)(a) GDPR)until consent is withdrawn; you can unsubscribe at any time via the link in every e-mail or by writing to info@digitance.eu
Performance of a contract and invoicingidentification, contact and billing details of the clientperformance of a contract and legal obligation (Art. 6(1)(b) and (c) GDPR)10 years under the Slovak Accounting Act
Protecting forms against spam and abuse (Google reCAPTCHA v3)IP address, browser and device data and on-page behaviour that Google uses to tell humans from botslegitimate interest in protecting the website and its forms (Art. 6(1)(f) GDPR)processed by Google under its own terms, we do not store this data
Website traffic measurement (Google Analytics 4)pseudonymised website usage data, truncated IP address, device and browser typeconsent given in the cookie bar (Art. 6(1)(a) GDPR)according to the tool settings, no longer than 14 months

3. Who we share data with

We mainly process personal data ourselves. To the extent necessary, we share it with the following categories of recipients: web hosting and e-mail service providers, the provider of the newsletter tool (e.g. Ecomail, MailerLite or Mailchimp), the provider of analytics and reCAPTCHA form protection services (Google Ireland Ltd.), our accountant and, where required by law, public authorities. When data is transferred outside the EU/EEA, we make sure it is covered by standard contractual clauses or another appropriate safeguard.

4. Cookies

Our website uses only technically necessary cookies (to store your choice in the cookie bar) and, after your consent, analytics cookies of Google Analytics 4. Analytics cookies are not switched on until you approve them. You can change or withdraw your consent at any time by clicking “Cookie settings” in the website footer. Google Maps on the contact page load only after you click the “Show map” button. Our forms are protected against spam by Google reCAPTCHA, which loads only when you start filling in a form and may use Google's own cookies.

5. Your rights

  • the right of access to your personal data and to a copy of it,
  • the right to rectification of inaccurate or incomplete data,
  • the right to erasure (“right to be forgotten”) where the legal conditions are met,
  • the right to restriction of processing,
  • the right to data portability,
  • the right to object to processing based on legitimate interest,
  • the right to withdraw consent at any time without affecting the lawfulness of processing before its withdrawal,
  • the right to lodge a complaint with the supervisory authority, the Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava, dataprotection.gov.sk.

You can exercise your rights by e-mail at info@digitance.eu. We will respond within one month at the latest.

6. Data security

We protect personal data with appropriate technical and organisational measures: encrypted HTTPS connection, restricted access to data, regular backups and system updates. Form data is not stored in the visitor's browser.

7. Final provisions

We may update this policy from time to time. The current version is always published on this page. This policy is effective from 18 September 2026. In case of any discrepancy, the Slovak version of this policy prevails.

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